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Shipping Policy

⚖️ Legal Disclaimer

BrewGamerJ partners with Printful, a third-party print-on-demand distributor, to produce, package, and ship all merchandise. While BrewGamerJ is responsible for the designs, customer service, and overall shopping experience, Printful manages all physical aspects of fulfillment and delivery.

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By placing an order through BrewGamerJ, you acknowledge and agree that production times, shipping methods, and delivery estimates are governed in part by Printful’s operational policies. BrewGamerJ is not responsible for delays, damages, or losses caused by shipping carriers, customs, or other factors beyond our control.

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All information regarding shipping times, rates, and delivery updates is provided as accurately as possible, but we cannot guarantee delivery dates once an order has been dispatched.

🚚 Shipping Policy

At BrewGamerJ, we strive to deliver high-quality gamer apparel and accessories to your door as efficiently as possible. Because all products are made to order, processing and fulfillment are handled directly by Printful.

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Processing Time:
 

Orders typically take 2–7 business days to process before shipping. This includes printing, quality inspection, and packaging.

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Shipping Time:
 

Estimated delivery times vary based on location:

  • United States: 3–8 business days

  • International Orders: 7–20 business days (depending on destination and customs clearance)

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Shipping Costs:
 

Shipping fees are calculated at checkout based on weight, destination, and preferred shipping method. Occasionally, promotional offers may include free or discounted shipping.

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Tracking Your Order:
 

Once your order has shipped, you will receive a confirmation email containing your tracking number. Please allow up to 48 hours for tracking updates to appear.

 

Delays and Lost Packages:
 

While BrewGamerJ and Printful work diligently to ensure timely delivery, unforeseen circumstances—such as weather conditions, postal service delays, or customs processing—may affect delivery times. If your order appears delayed or lost, please contact support@brewgamerj.com with your order number, and we’ll assist you in resolving the issue with Printful and the shipping carrier.

 

Incorrect or Damaged Orders:
 

If you receive a defective or incorrect item, contact us within 7 business days of receiving your order. We will review your claim, and if approved, Printful will issue a replacement or refund as outlined in their return policy.

📦 What to Include in the Shipping Policy

To ensure transparency and a positive customer experience, the BrewGamerJ Shipping Policy includes the following essential details:

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  • Fulfillment Source: A clear statement that Printful fulfills and ships all orders.

  • Processing and Delivery Times: Estimated turnaround times for production and shipping.

  • Shipping Costs: How fees are calculated and when promotions apply.

  • Tracking Information: How customers receive tracking updates and where to monitor shipment status.

  • Delivery Issues: Steps customers should take in the event of delays, damage, or lost items.

  • Customer Support: Contact information for questions or assistance related to shipping or order tracking.

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By outlining these details, BrewGamerJ ensures customers understand the fulfillment process and expectations when ordering gamer apparel from our store.

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